Reference

bandar55 Privacy Policy: What We Collect and Why

The bandar55 Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and interact…

Data collected on account creationDANA, OVO, GoPay & QRIS transaction recordsCookie and device activity logsRetention periods clearly statedContact path for data requests
bandar55 bandar55 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data bandar55 holds on your account, our privacy support team is available seven days a week. Whether you are in Semarang or anywhere else in Indonesia, you can reach us through live chat, email or our in-platform help desk — each channel routes directly to the team that handles data and account security requests, not to the general cashier queue.

Team online

Live Chat

Open the chat widget from any page on bandar55.club and type 'privacy request'. The privacy team picks up within two hours, seven days a week.

Email Support

Send your data request to our support email with subject line 'Privacy Policy Request'. We aim to respond within 48 hours on working days.

In-Platform Help Desk

Log in to your account, navigate to Account Settings, then select 'Data & Privacy'. Submit your request form and track its status directly from your dashboard.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Every layer of our data-handling process — from the moment you enter your phone number for verification to the point your QRIS withdrawal is confirmed — is built…

Phone Verification Security

We use one-time codes sent to your registered mobile number before granting account access.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page load times.

Payment Data Handling

DANA, GoPay and OVO token references are stored in encrypted form.

Data Retention Schedule

Account profile data is kept for the duration of your active account plus three years after closure.

Third-Party Access Limits

We share data only with payment processors — such as the QRIS network operator — and identity-verification services strictly necessary…

Your Right to Request Changes

You may request correction, export or deletion of your personal data at any time.

Common Questions About bandar55 Privacy Policy

The questions below reflect what our account holders ask most often about data collection, cookies, wallet records and how to exercise their privacy rights on bandar55. If your question is not answered here, the support channels above are open seven days a week.

We collect your full name, email address, mobile phone number and the payment method you register — DANA, OVO, GoPay, QRIS or a bank transfer rail such as BCA or BRI. Phone verification logs are also recorded at account creation.

No. We store only the anonymised transaction reference your wallet provider returns after a deposit or withdrawal is confirmed. Full wallet login details and PINs are never transmitted to or stored on our servers.

Transaction records — including QRIS scans, OVO transfers and virtual account receipts — are retained for a minimum of five years where local law permits, then permanently and securely deleted from our systems.

Yes. Log in, go to Account Settings, then select 'Data & Privacy' to submit a data export request. Alternatively, email support with the subject 'Privacy Policy Request' and we aim to respond within 48 hours.

We use session cookies for login continuity and analytics cookies to improve load times. You can manage or withdraw cookie consent through the preference panel in the footer of bandar55.club at any time.

Yes. The policy covers all payment rails we support — DANA, OVO, GoPay, QRIS and bank transfer via BCA, BRI, Mandiri and BNI. Availability of specific payment methods depends on local law.

Reach our privacy team via live chat on bandar55.club, by email with subject 'Privacy Policy Request', or through the in-platform help desk under Account Settings. We aim to resolve verified complaints within 14 calendar days.